1 General Terms & Conditions
Aq555 (referred to as the "Platform" or "we") provides online gaming services to users in Bangladesh and other selected countries. These Terms and Conditions constitute a legally binding agreement between you and aq555.
These Terms and Conditions were last updated in January 2026. We reserve the right to amend them at any time. Notice will be posted on the platform when changes are made, and it is your responsibility to check back regularly.
Aq555's Terms and Conditions are available in both English and Bengali. In the event of any conflict between the two versions, the English version shall prevail.
2 Account Register
To register an account on aq555, you must provide accurate and complete information. Each individual is permitted to hold only one account. Any attempt to open multiple accounts may result in all accounts being closed and balances forfeited.
- The name, address, phone number, and date of birth provided at registration must be accurate.
- Keeping your account password confidential is entirely your responsibility.
- Allowing any other person to access or use your account is strictly prohibited.
- A copy of your national ID or passport may be requested for KYC (Know Your Customer) verification.
- Registering with false information will result in immediate account termination.
Aq555 reserves the right to reject any registration application, particularly if any information appears suspicious or conflicts with applicable law.
3 Age & Eligibility
You must be 18 years of age or older to register an account and play on aq555. This platform is strictly prohibited for minors.
- Any account registered by a person under 18 will be suspended and all deposited funds will be non-refundable.
- It is your responsibility to ensure that online gaming is legally permitted in your jurisdiction.
- Aq555 reserves the right to refuse service to users from prohibited countries or regions.
Special Guidelines on Age Verification
- Age verification documents may be requested at any time after registration.
- Withdrawals may be placed on hold until verification is complete.
- Creating an account with a false age may be considered a criminal offence.
4 Deposits & Withdrawals
Deposits and withdrawals on aq555 can be made via Mobile Banking, Nagad, and Rocket. All transactions are processed in Bangladeshi Taka (BDT).
- Minimum deposit amount is BDT 500.
- Minimum withdrawal amount is BDT 500.
- Maximum daily withdrawal limit is BDT 200,000 (may vary by VIP level).
- Withdrawal requests are typically processed within 5–15 minutes.
- Withdrawals may be delayed if KYC verification has not been completed.
- Withdrawals are generally processed via the same payment method used for the deposit.
Aq555 reserves the right to place a hold on any withdrawal and conduct an investigation if there is suspicion of fraudulent activity or money laundering. Additional documentation may be requested in such cases.
5 Bonuses & Promotions
Aq555 regularly offers a variety of bonuses and promotions. Each bonus comes with its own terms and conditions, which must be read before claiming.
- The welcome bonus can only be claimed once and applies to your first deposit.
- Wagering requirements must be met before any bonus funds can be withdrawn.
- Bonuses are generally valid for 7–30 days.
- Bonus claims made by multiple individuals from the same household or IP address may be cancelled.
- If bonus terms are violated, the bonus and any winnings derived from it will be forfeited.
General Bonus Terms
- Bonus cash balance and real cash balance are tracked separately.
- Wagering with bonuses may be restricted on certain games.
- Multiple bonuses cannot be active at the same time.
- In any dispute related to bonuses, aq555's decision is final.
6 Gaming Rules
All games on aq555 are operated through licensed third-party software providers. Game outcomes are determined by an RNG (Random Number Generator), which is fully impartial and verifiable.
- If a technical error occurs during a game, the bet for that round may be voided and refunded.
- If your internet connection drops, the result of any game in progress will be saved on our servers.
- In the event of a dispute over a game result, server logs will be treated as the final and definitive record.
- Some games may not be available in certain regions.
In Live Casino games, the dealer's decision is final. Game outcomes will not be altered unless a technical error is confirmed.
7 Prohibited Activities
The following activities are strictly prohibited under aq555's Terms and Conditions. Violations may result in account closure and forfeiture of balance.
- Opening or operating multiple accounts.
- Abusing the bonus system or deliberately circumventing bonus terms.
- Playing games using automated bots or software.
- Colluding with other players or attempting to manipulate game outcomes.
- Engaging in money laundering or any other illegal financial activity.
- Attempting to interfere with or compromise the platform's security systems.
- Operating an account using a false identity or another person's details.
8 Account Suspension & Closure
Aq555 reserves the right to temporarily suspend or permanently close an account without prior notice in the following circumstances:
- Where clear evidence of a Terms and Conditions violation has been found.
- In cases of suspicious transactions or suspected fraud.
- If KYC documents are not submitted or if false documents are provided.
- If an attempt is made to operate an account from a prohibited region.
You may also request to close your account at any time. Any remaining balance will be returned after verification.
9 Privacy & Data Protection
Aq555 is committed to protecting your personal information. Our full Privacy Policy is available separately. The key points are:
- Your information will never be sold to third parties.
- Your information may be used to improve our services and meet legal obligations.
- All data is protected with 256-bit SSL encryption.
- You will be informed about our use of cookies on your first visit.
10 Responsible Gaming
Aq555 believes gaming should be a source of entertainment, not addiction. We provide the following tools to help protect our players:
- Option to set daily, weekly, or monthly deposit limits.
- Option to self-exclude for a set period of time.
- Option to set session time limits.
- Information and referrals for professional support when needed.
If you or someone you know is struggling with a gaming addiction, please contact us or Responsible Gaming View the page.
11 Right to Modify
Aq555 reserves the right to modify these Terms and Conditions, in whole or in part, at any time. Notice will be posted on the platform before any changes take effect.
- For significant changes, a notification may be sent to your registered email address.
- Continued use of the platform after any changes will be considered acceptance of the updated terms.
- If you do not accept the updated terms, you may request to close your account.
12 Contact
If you have any questions or complaints regarding our Terms and Conditions, please get in touch. Our support team is available 24/7 to assist you.
- Email: [email protected] (for general inquiries)
- Live Chat: Get instant assistance from any page on the platform.
- Average response time: under 2 minutes.